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Common Inquiries
Frequently Asked Questions
What types of data do you back up?
We focus on backing up financial and accounting transaction data. Our services ensure that your critical business information is securely archived, giving you peace of mind. The data includes Attachments, Accounts, Bank Transactions, Contacts, Credit Notes, Employees, Expense Claims, Invoices, Items, Journal, Manual Journal, Payments, Quotes, Receipts, Reports, Tracking Categories and Users.
How does the Xero Backup monthly subscription work?
Our monthly subscription provides continuous Xero Backup services. Once you come on board, every month your accounting data gets backed up into our secure Australia-based servers, on the date of your choosing. That is all!
Later, you can easily manage your backups through our client portal, ensuring your data is always protected.
What is included in Archival Xero Backup?
The Archival Xero Backup service allows you to securely store historical accounting data. This ensures compliance and easy access to vital information whenever you need it.
What should I do in case of a data loss?
If you experience data loss, contact us immediately. Our Data Recovery service is designed to restore your crucial information efficiently and reliably.
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